A chatbot is computer software with whom one can interact, either in text or by voice, like a human. Applications of chatbots are vast in customer service—they are fantastic for commonly asked queries, support, and troubleshooting. Other than customer service, their applications are fairly versatile: marketing, sales, education, and so forth. These chatbots differ in their employment of several technologies: ...
The healthcare landscape is undergoing a significant transformation, driven by technological advancements like artificial intelligence (AI) and chatbots. These chatbots and AI assistants are emerging as powerful tools for enhancing patient engagement and support, offering a multitude of benefits for both patients and healthcare providers.Improved Patient Engagement and EducationOne of the key strengths of chatbots is their ability to provide ...